Effective Date: September 20, 2026
Homes Done Your Way respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how Homes Done Your Way, and its verified legal entity, collects, uses, discloses, stores, and protects information through the Homes Done Your Way website and related inquiry channels.
This Privacy Policy applies to information collected through:
This Policy does not replace the privacy or confidentiality provisions contained in a separate construction contract, design agreement, financing agreement, or other project-specific agreement.
Depending on how you interact with us, we may collect:
Contact Information
Name, email address, telephone number, mailing address, property address, and other contact details.
Project Information
Project location or address, project type, requested services, estimated budget, anticipated timing, property information, project requirements, and other information you voluntarily provide.
Design & Construction Information
Architectural drawings, floor plans, photographs, specifications, site information, design concepts, documents, and other materials submitted for project evaluation.
Business Information
Company name, role, business details, and information relevant to a commercial or specialty project inquiry.
Communication Information
Information contained in emails, messages, consultation requests, and other communications.
Technical Information
Where applicable, information automatically collected when you use the website may include IP address, browser type, device information, pages viewed, referring website, approximate location, access times, and website interaction data. Only technical information actually collected by the website's current technology stack is processed.
Information submitted through a Homes Done Your Way construction inquiry may be used to:
Providing information does not guarantee that Homes Done Your Way will accept, price, finance, or perform the project.
Information submitted for a construction, renovation, remodeling, addition, restoration, design-build, or related residential inquiry is primarily used to evaluate and communicate regarding the requested project. Where necessary and appropriate, project information may be shared with professionals or service providers involved in evaluating or planning the project, including:
Such sharing is limited to information reasonably necessary for the applicable project purpose and subject to the relationships and agreements governing that project.
Homes Done Your Way may coordinate with the client's architect or other qualified professionals selected for a project. Information may be shared with an architect, engineer, designer, consultant, or other professional when reasonably necessary to evaluate or coordinate a project. Homes Done Your Way does not represent third-party professionals as employees merely because it coordinates with them. Each professional remains responsible for services within that professional's role and applicable licensing requirements.
Homes Done Your Way is a residential construction and remodeling business and is not represented through this Privacy Policy as a mortgage lender. When a visitor asks about financing, information may be used to respond to that inquiry and, where applicable, facilitate an introduction or referral to a financing source. Unless otherwise authorized or required by law, Homes Done Your Way should not provide a person's project or personal information to a lender solely because the person submitted a general construction inquiry. When a financing referral is requested, information may be shared with the applicable financing provider or referral partner to the extent necessary to respond to the request. Financing decisions are made independently by the applicable lender or financing provider.
Homes Done Your Way may be associated with other independently operated businesses or ventures. Where a visitor expressly requests information relating to another service, investment opportunity, development activity, or business handled through a separate organization, information may be referred to or shared with that organization for the purpose of responding to the request. A residential construction inquiry should not automatically be treated as an investment, financing, or development inquiry. The applicable entity and relationship will be identified to the visitor where a referral occurs.
Homes Done Your Way may receive inquiries through third-party advertising or lead-generation platforms. Information submitted through those platforms may be transferred to Homes Done Your Way and may also be subject to the platform's own privacy policy.
Where applicable, information may be used to:
The website may use cookies, pixels, tags, scripts, local storage, or similar technologies where enabled.
These technologies may be used for:
Essential Technologies
Technologies required for core website operation may operate without optional marketing consent where legally permitted.
Analytics & Advertising Technologies
Non-essential analytics, advertising, or tracking technologies are activated in accordance with applicable law. If consent is legally required, Homes Done Your Way provides mechanisms allowing visitors to manage non-essential tracking.
Where analytics tools are installed, they may collect information regarding how visitors use the website, including pages visited, traffic sources, device information, and interaction patterns. Analytics providers process information according to their own privacy terms.
Where advertising pixels or similar technologies are installed, they may be used to measure advertising performance, understand website interactions, create or evaluate audiences, or support remarketing. Where applicable law requires consent before non-essential tracking occurs, technologies will load in accordance with obtained user consent.
Information entered into Homes Done Your Way forms may be processed through the website's hosting, form-processing, email, CRM, or related technology providers. These providers process submitted information solely as necessary to provide their contracted services.
Where inquiry information is transferred into a customer relationship management system, project-management system, email system, or other business platform, the information may be used to organize inquiries, communicate with prospective clients, maintain project records, and manage business relationships.
Visitors and prospective clients may voluntarily submit files such as:
Submitted files may contain personal, confidential, proprietary, or security-sensitive information. Homes Done Your Way may use those materials to evaluate, discuss, plan, or perform the related project. Please do not submit highly sensitive information through a public website form unless specifically requested through an appropriate secure channel.
Homes Done Your Way recognizes that residential projects may involve confidential information concerning private properties, occupants, security systems, architectural plans, personal possessions, schedules, and other sensitive matters. Information identified as confidential will be handled according to applicable agreements and legitimate business requirements. Website submission does not by itself create a contractual confidentiality obligation beyond rights and protections provided by applicable law or a separate agreement.
Homes Done Your Way does not sell personal information.
Information may be shared where reasonably necessary with:
We limit disclosure to information reasonably necessary for the applicable purpose.
Homes Done Your Way retains information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, evaluating prospective projects, maintaining business records, satisfying legal or contractual obligations, resolving disputes, and protecting legitimate business interests.
Retention periods may vary depending on:
Homes Done Your Way takes reasonable administrative, technical, and organizational measures appropriate to the information and systems used to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no website, electronic transmission, cloud platform, or storage system can be guaranteed to be completely secure. We therefore do not promise absolute security. Security practices may vary depending on the technology provider, communication method, file type, and information involved.
Third-party websites, applications, advertising platforms, financing providers, professional service providers, and other external services may have their own privacy policies. Homes Done Your Way is not responsible for privacy practices outside its control. Visitors should review the applicable third party's privacy policy before submitting information through that service.
The Homes Done Your Way website is intended for adults and is not directed toward children under 13. We do not knowingly seek or intentionally collect personal information from children under 13. If a parent or guardian believes a child has provided personal information to us, they may contact us using the information below so the information can be reviewed and, where appropriate, deleted.
Depending on applicable law and your location, you may have rights regarding personal information we maintain about you, which may include:
Not every right applies in every circumstance.
Where Homes Done Your Way sends marketing communications, recipients may request that we stop sending those communications. Operational communications relating to an inquiry, contract, project, security issue, or legal obligation may continue where permitted.
To protect personal information, Homes Done Your Way may need to verify the identity of a person submitting a privacy request. Verification may include requesting information that reasonably matches information already associated with the request. We may decline or limit a request where identity cannot reasonably be verified or where an applicable legal exception applies.
Privacy requests may be sent to:
Please identify:
We will review and respond within the period required by applicable law.
Some browsers offer a “Do Not Track” setting. Because browser implementation and legal requirements vary, the website's response to such signals will depend on the technologies actually deployed and applicable law.
Homes Done Your Way primarily operates in the United States. Visitors accessing the website from other jurisdictions should understand that personal information may be processed in the United States or other locations where our service providers operate, subject to applicable legal requirements.
Homes Done Your Way may update this Privacy Policy when its data practices, technology, business relationships, or legal obligations change. When material changes are made, the Effective Date at the top of this Policy will be updated. Where legally required, additional notice or consent will be provided.
Questions, concerns, or privacy requests may be directed to:
Homes Done Your Way
North Chelmsford, Massachusetts 01863, USA
Email: homesdoneyourway@gmail.com
Phone: +1 978-333-3394
This Privacy Policy describes website and inquiry data practices. It does not replace the terms of a signed construction agreement, design agreement, financing agreement, or other project-specific contract. Where a separate agreement contains additional privacy, confidentiality, security, or data-processing provisions, those provisions may also apply to the applicable project relationship.
Our team is happy to address any questions or privacy inquiries you may have.
Homes Done Your Way is a residential design-build and construction firm serving homeowners across Massachusetts and Rhode Island, specializing in custom homes, remodeling, interior design, kitchens, bathrooms, and historic restoration.